Privacy Policy

US Privacy Policy

Policy Effective Date: July 25, 2013

At JAM Paper & Envelope your privacy is as important to us as it is to you. Our Customer Personal Information Privacy Policy defines how JAM Paper & Envelope protects your privacy. This Privacy Policy describes:

  • Why we collect personal information
  • What personal information we collect and when it is collected
  • How your information is used and protected
  • When and with whom your information is shared
  • What to do if you feel your personal information has been compromised

This Privacy Policy applies to all of the services and websites offered by JAM Paper & Envelope, Inc., our subsidiaries, and affiliated companies. JAM Paper & Envelope offers many different websites for many different business purposes. As this Privacy Policy applies to all of our websites, they are collectively referred to as Website throughout this policy. The Website is also governed by its Terms of Use. If any of the terms of this Privacy Policy directly conflict with the Terms of Use, the terms of this Privacy Policy will apply.

If you have any questions about this Privacy Policy, please feel free to contact us through our Website or write to us at:

Privacy and Compliance
JAM Paper & Envelope
185 Legrand Avenue, Northvale NJ 07647 USA

Information We Collect
This Privacy Policy applies to Personal Information, which is information that JAM Paper & Envelope collects from you as a customer that specifically identifies you as an individual. This information is collected to provide you with the products and services you have requested as well as to provide a pleasant shopping experience now and to improve the shopping experience in the future.

While we limit the information we collect, we do collect Personal Information when you:

  • Place an order from our catalogs or on our Website
  • Create an account on our Website
  • Make a purchase at one of our retail stores
  • Return an item, make an exchange or submit a rebate
  • Inquire about our products or services or contact customer service
  • Request a catalog
  • Sign up for JAM Paper & Envelope email updates or other promotional materials
  • Are referred to us through a marketing promotion
  • Participate in a marketing survey, promotion or event

In order to provide our full range of services, we may collect Personal Information including:

  • Name
  • Address
  • Telephone number
  • Email address
  • Transaction information
  • Credit card, debit card, or checking account information

In order to provide you with a better shopping experience and to improve the quality of our services, we may combine the information you submit under your account with other information that we may receive from you, from third parties, or with other public demographic information. We maintain this information, along with a record of your purchases, in a restricted database.

Also, our Website is not directed at collecting Personal Information from children and we do not actively collect Personal Information from children under the age of 13.

How We Use the Information We Collect
At JAM Paper & Envelope, we always want to provide you with the easiest and best possible shopping experience from the time you begin looking for products and services through the delivery of your requested items. The information that we collect lets us meet this goal by allowing us to:

  • Customize your shopping experience
  • Confirm, process and track your orders
  • Provide the products and services you request
  • Contact you with questions or status updates regarding an order
  • Deliver merchandise and services that you purchase online
  • Respond to your customer service inquiries or requests
  • Identify your product and service preferences
  • Communicate great values and featured items to you
  • Send you catalogs or promotional offers we believe will be of interest to you
  • Send you JAM Paper & Envelope email updates
  • Improve our merchandise selection, Website, retail experience and customer service
  • Prevent or mitigate fraud and credit risk
  • Administer billing and payment for your purchases
  • Administer promotions, contests, sweepstakes and rewards programs
  • Comply with applicable law, legal procedures, requirements, regulations and statutes
  • JAM Paper & Envelope does offer some of our services in connection with affiliated companies as well as other third parties. Third party websites may have different privacy practices than described in this
  • Privacy Policy. We strongly encourage you to read the privacy policies associated with third party websites as this Privacy Policy applies only to the JAM Paper & Envelope Website, JAM Paper & Envelope' services, and JAM Paper & Envelope' handling of Personal Information.

Personal Information that you provide to third party websites may be sent to JAM Paper & Envelope in order to deliver the services you have requested. You can be assured that we will process Personal Information that we receive from these websites in accordance with this Privacy Policy.

Choices for Personal Information
To further improve your shopping experience, JAM Paper & Envelope partners with third party vendors to evaluate how the Website is used and to provide continuous improvement for our services. Like most websites, we use "cookies" for a variety of purposes to improve your visits to the Website. Cookies are pieces of information that a website transfers to the hard drive on your computer for record–keeping purposes. For example, we use cookies to understand which web pages are visited, how often they are visited, to remember you when you return to the Website, and to generally make the Website more user–friendly.

Most browsers are initially set up to accept cookies. You may decide to reset your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do decide to refuse all cookies please be aware that some Website features and JAM Paper & Envelope services may be unavailable or may not function properly.
Choices for Receiving Promotional Material

You may also decide to opt–out of receiving promotional mail and/or email from JAM Paper & Envelope. Simply notify us of this decision by one of these methods:

  • Follow the unsubscribe link on any promotional email received from JAM Paper & Envelope
  • Send an email
  • Call us toll–free at 1-800-8010-JAM
  • Write to us at
    JAM Paper & Envelope Direct Marketing Services
    185 Legrand Avenue
    Northvale, NJ 07647.

Please note that any opt–out request sent via postal mail may take at least sixty (60) days to become effective. You may still receive email or postal mail from other affiliated companies and third parties if they have received your email or postal address from sources other than JAM Paper & Envelope or as a result of their own transactions or experiences with you. You will also continue to receive email or postal mail if you request to hear from us again at a later date.

Information Sharing
In the normal course of business JAM Paper & Envelope shares Personal Information with third parties. We do this in the following, limited circumstances:

  • Personal Information is provided to our subsidiaries, affiliated companies or other third parties for the purpose of processing the information on our behalf. We require that these parties agree to process this information based on our instructions and requirements consistent with this Privacy Policy.
  • We may disclose Personal Information as reasonably necessary to: (a) satisfy applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of JAM Paper & Envelope, its customers or the public as required or permitted by law.
  • We may disclose a customer's name, phone number, postal address and/or ordering information to carefully selected third parties for marketing purposes so that they may notify individuals of offers or services that may be of interest. We do not provide credit card or other financial information for marketing purposes.
  • We may share with third parties certain pieces of aggregated, non–Personal Information, such as how many customers viewed a particular product or web page. Such information would not identify you individually.
    We may disclose and/or transfer Personal Information to a third party in connection with a merger, acquisition, or sale (including any transfers made as part of insolvency or bankruptcy proceedings) involving JAM Paper & Envelope or its affiliated companies or as part of a corporate reorganization, stock or asset sale, or other change in corporate control.

Information Security
JAM Paper & Envelope processes Personal Information for the purposes for which it was collected. The information is processed in accordance with this Privacy Policy, any additional privacy notices that may be associated with the service we are supplying, applicable law, or your authorization or consent.

JAM Paper & Envelope maintains reasonable and appropriate standards to safeguard your Personal Information.

Data Integrity
JAM Paper & Envelope takes reasonable steps to verify that the Personal Information we store and process is accurate, complete and current. We also depend on our customers to update or correct their online profiles and to contact us with changes in Personal Information whenever necessary by one of the following means:

  • Follow the unsubscribe link on any promotional email received from JAM Paper & Envelope
  • Send an email to us at
  • Call us toll–free at 1-800-8010-JAM
  • Write to us at
    JAM Paper & Envelope Direct Marketing Services
    185 Legrand Avenue
    Northvale, NJ 07647

Unless otherwise required by law or for legitimate business purposes, we will make good faith efforts to correct or delete such data at your request when you notify us of an error or change in your Personal Information. To prevent unauthorized changes to someone's Personal Information, we ask individual customers to positively identify themselves before processing such requests.

Policy Enforcement
JAM Paper & Envelope regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or JAM Paper & Envelope's treatment of Personal Information to us through the Website or by writing to us at the email or postal mail address contained at the beginning of this document.

If we receive a written complaint, it is JAM Paper & Envelope' policy to contact the complaining customer regarding his or her concerns. We will investigate complaints promptly and diligently to address your concerns and resolve any dispute quickly.

What to do if you believe someone has improperly used your personal data.
If you believe that someone has improperly accessed or used your personally identifiable information supplied to JAM Paper & Envelope or has made purchases at JAM Paper & Envelope that you did not authorize, please contact us immediately.
Here are some additional things that you can do to protect yourself from identity theft if you think that your Personal Information has been compromised:

  • Review Your Account Statements – Carefully review your bank, credit card, and other account statements every month to ensure that all of your account activity is valid. Report any questionable charges promptly and in writing to the card or account issuer.
  • Check Your Credit Report – Check your credit report periodically to ensure that all your information is correct. You can obtain a free credit report once per year by visiting or by calling 877-322-8228. Carefully reviewing your credit report can help you spot problems and address them quickly. If you have any questions about your credit report or notice any inaccuracies, contact the relevant consumer reporting agency promptly at the telephone number listed on the report.

Fraud Alert – Consider placing a fraud alert on your credit file. The fraud alert requests that creditors contact you before opening any new accounts or increasing credit limits on your existing accounts. You can place a fraud alert on your credit file by contacting one of three consumer reporting agencies listed below. You need to contact only one of the three agencies; the one you contact is required by law to contact the other two. You will receive confirmation letters in the mail and then will be able to order a credit report from each of the three agencies, free of charge. The fraud alert will remain in your credit file for at least 90 days.

P.O. Box 740241
Atlanta, GA 30374

P.O. Box 9532
Allen, TX 75013

P.O. Box 6790
Fullerton, CA 92834


  • Consult the Federal Trade Commission. For more guidance on steps you can take to protect your information, you also can contact the Federal Trade Commission at 877–ID–THEFT (877-438-4338), or at the Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, D.C. 20580.

International Considerations and Safe Harbor

JAM Paper & Envelope complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. JAM Paper & Envelope has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice. Each version of this Privacy Policy will be identified by its effective date found at the top of this document.

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at the email or postal mail address contained at the beginning of this document.

Understanding Our Privacy Policy

At JAM Paper, we take your privacy seriously. Our privacy policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. We understand the importance of keeping your information secure and only use it for the purposes outlined in our policy. By shopping with us, you can trust that your privacy is our top priority. We want you to feel confident and comfortable when browsing our site and making a purchase, and our privacy policy is designed to provide you with that peace of mind.

Benefits of Our Privacy Policy

Our privacy policy is designed to benefit you, the customer, by ensuring that your personal information is kept safe and secure. By clearly outlining our data collection and usage practices, we aim to provide transparency and build trust with our customers. You can shop with confidence knowing that your privacy is protected and that we are committed to upholding the highest standards of data security.

Use Cases for Our Privacy Policy

Our privacy policy applies to all visitors and customers who interact with our website. Whether you are simply browsing our products or making a purchase, our commitment to protecting your privacy remains the same. We want to ensure that everyone who visits our site feels comfortable and secure, knowing that their personal information is in good hands.

Alternatives to Our Privacy Policy

While there are other privacy policies out there, we believe that ours stands out for its clarity, thoroughness, and commitment to protecting your privacy. We have carefully crafted our policy to address the specific needs and concerns of our customers, and we are confident that it provides the best possible protection for your personal information.

Tips for Using Our Privacy Policy

When using our website, we recommend taking the time to review our privacy policy to understand how we collect and use your information. By familiarizing yourself with our policy, you can make informed decisions about your privacy and feel confident in your interactions with our site. If you have any questions or concerns about our privacy practices, we encourage you to reach out to our team for assistance.

Ensuring Your Privacy: Our Commitment to You

At JAM Paper, we are dedicated to upholding the highest standards of privacy and data security. Our privacy policy is just one of the many ways we demonstrate our commitment to protecting your personal information. We want you to feel confident and secure when shopping with us, and we will continue to prioritize your privacy in everything we do.

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