FAQs

What is the origin of the name "JAM"?

"JAM" traces its roots back to 1954 when Henry Berger founded Hudson Envelope in New York City. It evolved into JAM Paper & Envelope in 1983 when Michael Jacobs, along with his wife Janet and son Andrew, inaugurated their first retail store in New Jersey, blending their initials to name the business.

How can I reorder items?

Reordering is a breeze! Simply sign in to your account and click the "Reorder" button near the search bar.

Do I need a separate account for JAM if I have one with Envelopes.com or Folders.com?

No need for multiple accounts! One account grants you access to all our brands.

Are there any current discounts or special offers?

Absolutely! Enjoy a 10% discount on your next purchase by joining our email list. Visit our sales page for additional deals and discounts.

Is there a JAM Paper Blog?

Yes, there is! The JAM Paper Blog is your go-to for craft tutorials, DIY ideas, interesting facts, and more.

How can I contact you for account issues or other inquiries?

We're here to help! Connect with us via live chat or visit our contact page for our phone, email, and mailing details.

Where can I learn about custom orders and sample availability?

For custom orders, please fill out our free quote request form. To know about our samples policy, click here.

How can I better understand stationery sizes and types?

To help navigate your stationery options (and our recommendations), check out our comprehensive guides on paper weights and envelope sizes, including free, downloadable templates compatible with Microsoft Word.

What are your policies on shipping, returns, and privacy?

For detailed information, please refer to our policies here: Shipping Policy; Returns Policy; Privacy Policy.

Are you on social media?

We are! Follow us on Instagram, Pinterest, Facebook, YouTube, and X (formerly known as Twitter). Don't forget to check out our official blog for inspo, tutorials, and more!