Customer Ratings and Reviews Terms of Use


These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by JAM Paper & Envelope (the "CRR Service"). To the extent of any conflict between JAM Paper & Envelope's Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service.


By submitting any content to JAM Paper & Envelope, you represent and warrant that:

  • You are the sole author and owner of the intellectual property rights thereto;
  • All "moral rights" that you may have in such content have been voluntarily waived by you;
  • All content that you post is accurate;
  • You are at least 18 years old;
  • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

  • That is known by you to be false, inaccurate or misleading;
  • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • For which you were compensated or granted any consideration by any third party;
  • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
  • That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold JAM Paper & Envelope (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


For any content that you submit, you grant JAM Paper & Envelope a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.


All content that you submit may be used at JAM Paper & Envelope's sole discretion. JAM Paper & Envelope reserves the right to change, condense or delete any content on JAM Paper & Envelope's website that JAM Paper & Envelope deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. JAM Paper & Envelope does not guarantee that you will have any recourse through JAM Paper & Envelope to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, JAM Paper & Envelope reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not JAM Paper & Envelope, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of JAM Paper & Envelope, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.


By submitting your email address in connection with your rating and review, you agree that JAM Paper & Envelope and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

Understanding Customer Ratings and Reviews Terms of Use

Customer ratings and reviews terms of use are essential guidelines that govern the submission and display of customer feedback on a company's website. These terms outline the rules and regulations for leaving reviews, as well as the rights and responsibilities of both the customers and the company. By setting clear expectations, these terms help maintain the integrity and credibility of the reviews, ensuring that they provide valuable insights to potential customers. It is important for businesses to have transparent and fair terms of use to build trust with their customers and encourage honest feedback. Understanding these terms is crucial for both businesses and consumers to ensure a positive and trustworthy review system.

The Benefits of Clear Terms of Use

Having clear customer ratings and reviews terms of use benefits both businesses and consumers. For businesses, it helps in maintaining the authenticity of the reviews, protecting their brand reputation, and providing a platform for constructive feedback. On the other hand, consumers benefit from knowing the guidelines for leaving reviews, feeling confident that their feedback will be valued, and being able to make informed purchasing decisions based on genuine reviews.

Use Cases for Customer Ratings and Reviews Terms of Use

Customer ratings and reviews terms of use are applicable to various industries, including e-commerce, hospitality, healthcare, and more. Any business that values customer feedback and aims to provide transparency in their review system can benefit from having clear terms of use. These guidelines are especially important for online retailers and service providers who rely on customer reviews to drive sales and build trust with potential customers.

Alternatives to Traditional Review Systems

While traditional customer ratings and reviews terms of use are effective, some businesses may explore alternative review systems such as verified purchase reviews, influencer endorsements, or expert opinions. It's important to weigh the pros and cons of each approach and choose the one that best aligns with the business's values and goals.

Tips for Using Customer Ratings and Reviews Terms of Use

When implementing customer ratings and reviews terms of use, businesses should ensure that the guidelines are easily accessible to customers and clearly communicated. It's also important to regularly review and update the terms to adapt to changing customer behaviors and industry standards. Additionally, businesses should actively monitor and moderate the reviews to maintain a fair and trustworthy review system.

Ensuring Transparency and Trustworthiness

Transparency and trustworthiness are key elements of a successful customer ratings and reviews system. By upholding clear and fair terms of use, businesses can foster a community of honest feedback and build credibility with their audience. It's essential to prioritize the integrity of the review system to create a positive and valuable experience for both businesses and consumers.

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